This section describes the skills and knowledge and their level required for this unit

Required skills

advanced driving

communicate using appropriate channels and communication modes

covert observation

defensive driving techniques

framing digital or video image collection

identify and comply with applicable legal and procedural requirements including licensing requirements relevant to investigative activities

interpret and follow instructions and procedures

navigation

operate basic investigative equipment

organise equipment and resource requirements

participate in meetings and interviews

record report and document information

relate to people from a range of social cultural and ethnic backgrounds and of varying physical and mental abilities

risk assessment

source collect and organise information

use and interpret maps and street directories

Required knowledge

applicable licensing and legal requirements relevant to investigative operations

communication channels and modes

evidence management principles

information gathering techniques

interviewing reviewing and debriefing processes

investigative service options

legislative restrictions on the use of recording devices

observation and monitoring techniques

operational functions of a range of investigative equipment

principles of effective communication including interpersonal techniques

reliable and verifiable sources of information

reporting and documentation requirements

surveillance equipment techniques and listening devices

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

complying with applicable legislation licensing and client requirements for the conduct and reporting of surveillance operations

conducting surveillance operations using agreed surveillance methods and equipment

sourcing organising and managing surveillance information evidence and records with appropriate regard to client confidentiality and evidence management principles

presenting surveillance report in a suitable format ensuring coverage of all relevant facts and observations

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Legislative requirementsmay relate to:

Assignment instructions may include:

Surveillance methodsmay involve:

Background enquiriesmay involve:

Relevant personsmay include:

Resources and equipment may include:

Factorsmay include:

Surveillancemay be:

Manufacturer's instructionsmay be found in:

Evidencemay include:

Formatmay relate to: